Check Out This Exciting Dubai Career For Spa Therapist To Join Hilton Dubai Palm Jumeirah

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DUBAI JOBS ExpertMarch 13, 2024

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Check Out This Exciting Dubai Career For Spa Therapist To Join Hilton Dubai Palm Jumeirah.

Job Background

At Hilton Dubai Palm Jumeirah, a Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.

Job Responsibilities

As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:

Attending Hilton Trainings and monthly departmental meetings as required
To ensure high standards of cleanliness in the department
To report any maintenance issues to the Manager
Assist in all areas of the operations as requested by the Manager
To be fully aware of current and future services offered by the hotel
To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses
Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail
Accurately schedule all massage reservations, changes, confirms and cancel massage reservations
Accurately process all billing and posting for spa and retail services: report any overages and shortages to the Manager
Accurately explain spa treatment menu and packages to guests
Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards
Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms
Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms
Ensure stocking of water and other beverages and set up and break down of beverage
Assisting guest and providing personal training session, if necessary
Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates
To ensure audio-visual equipment is well maintained and in good condition
To ensure high standards of cleanliness in the department
Provides courteous and efficient guest service from point of arrival through check out
Orient the guests through our Fitness facility, greets guests and provides personal guest service

Qualifications And Experience

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Experience in hospitality or customer service industry is required
Ability to read, write, speak and understand the English language to effectively communicate with guests
Ability to speak effectively in front of groups of customers or employees of organization
Ability to deal with problems involving several concrete variables in standardized situations
At least 1 year experience in the spa or hospitality industry
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Experience in a resort or wellness related field