Amazing Job Opportunity In UAE For Application Support Specialist To Join Sorbonne University

Amazing Job Opportunity In UAE For Application Support Specialist To Join Sorbonne University. Sorbonne University Abu Dhabi is a higher education institution that attracts the best students from the UAE and around the world. Established in 2006 as a result of an agreement between the Sorbonne University in Paris and the Government of Abu Dhabi.

Responsibilities

Manage and maintain the enterprise learning management system (LMS) platform ensuring
performance, security and availability of system and data.

• Manage the day-to-day operations and maintenance of LMS by collaborating with Business
  Partners, Project Managers, and Instructional Designers.
• Experienced in managing user accounts, course creation, and system customization.
• Lead the effective implementation and ongoing maintenance of the LMS platform.
• Familiarity with instructional design principles and adult learning theories.
• Manage the integrations between all IT systems support tools, content, and technologies, roles,
  users, security, internal system notifications and other technology user accounts.
• Work with IT teams and business users to improve the data accuracy.
• Manage the testing and evaluation of new features and tools that integrate with the systems by
  facilitating and managing vendor vetting and training.
• Provide training to the users in the systems as well as other professional development sessions.
• Analyze current processes and business requirements to make recommendations for
  improvements, as well as new features, integrations, and applications.
• Liaise between IT teams, vendors and other SUAD project stakeholders.
• Collaborate with IT management on project planning and reporting.
• Perform other related duties or assignments as directed by the Line Manager

Qualifications

• Bachelor of Computer Science, Engineering or equivalent
• A master’s degree in a related field
• Certificates in related technology
• Minimum 5 years of learning management system (Blackboard or others).
• Minimum 2 years of working experience in higher education institutions.
• Proficient in administering and configuring popular LMS platforms such as Moodle, Canvas, and
• Blackboard.
• Certification in the related fields is a plus.
• Ability to work independently and as part of a team.
• Available to work after hours and/or weekends and on-call, as specified by supervisor.
• Experience in Power BI reporting developments is a plus
• High level of proficiency in System Development Life Cycle
• Experience in Systems Architecture and Integration using REST APIs
• Information Security knowledge and experience, including understanding of information security
• principals, policies, and standards.
• Knowledge of cloud-based applications and architecture.
• Strong interpersonal and communication skills
• Ability to manage and prioritize workload to deliver high quality work products on time with
• minimal direction.
• Continuous learning, creative thinking/innovation, multi-tasking, analysis/assessment, problem
• solving.
• Ability to manage multiple projects simultaneously with high degree of accuracy and attention to
• detail.
• Excellent written and oral communication skills with the ability to work with both technical and non-technical users.

Application

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